We aim to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know.
Speak to whomever you feel most comfortable – your GP, our practice manager or our reception staff will be happy to help.
In the majority of cases, concerns can be resolved quite easily. However, if you feel we have not dealt with the issues you have raised as you would wish, you can write to the Complaints Manager at NHS England Customer Contact Centre.
NHS England Customer Contact Centre
Kingston House
438-450 High Street
West Bromwich
B70 9LD
Tel: 0300 311 22 33
Email: Patientexperience@nhs.net